Team Practices

Team working in an office

Remote Work Tools

Techniques

  • Spend time on a regular basis connecting with each other without talking about work.

  • Acknowledge and embrace that everyone, regardless of gender, has emotions that influence their thoughts and decisions.

  • Acknowledge or express appreciation to each other frequently.

    • CAUTION: Appreciation should be an everyday activity, not just at retrospectives and group meetings. Ideally, every interaction should start with appreciation for the other person. 

    • WARNING: Because of our brain biology, appreciation is not easy; it’s a lot easier to see what’s wrong with what another team member said or did; but beginning conversations with problems often creates more problems. 

  • Beware of making assumptions and ask clarifying or confirming questions to ensure that what you think is happening is actually happening.

    • CAUTION: If the other person says that your understanding is wrong, slow down and listen; they may be wrong but they may also be right. 

  • Avoid dismissing others’ contributions and build on what has already been contributed.

    • TIP: Address one piece of feedback at a time; avoid chaining multiple points of feedback together (e.g. “...and another thing…”).

Guidance

T1.3 - Connecting as Humans

Remote Work Tools

  • Performance Reviews

  • Agile HR

  • Conferences

  • Training Allowances

  • Tuition Reimbursement

Techniques

  • Support each employee individually to find their best areas of growth.

  • Provide opportunities for employees to train with outside instructors as a way to infuse new perspectives into your team.

    • ​CAUTION: Do not restrict growth opportunities due to convenience, e.g. “Only take courses from our organizational partner.”

  • Consider company objectives, current roles, and future career paths when choosing training options.

  • Check in with employees on the application of growth opportunities at least every quarter; don’t wait until the end of the year.

Guidance

T1.2 - Individual Growth